Pedal to the Metal: Our Year of DH

How did Virginia Commonwealth University librarians John Glover, Humanities Research Librarian, and Kristina Keogh, formerly the Visual Arts Research Librarian, build a DH initiative from the ground up? In this post, they detail their process for dreaming up, planning, developing, deploying, and evaluating Digital Pragmata over the course of its first year. 

Impetus

ALA Annual in 2012 featured the first meeting of the ACRL Digital Humanities Discussion Group and a preconference entitled “Digital Humanities in Theory and Practice: Tools and Methods for Librarians.” The former contributed to the creation of dh+lib, and the general interest in both demonstrated the demand for things DH-related within ALA. They also inspired the two of us to create Digital Pragmata, an ongoing digital arts and humanities initiative at Virginia Commonwealth University, based primarily at VCU Libraries, which kicked off with an event series. We did this within an academic year, without a formal structure to accommodate the work, no local past initiatives to draw on as examples, and minimal visible on-campus DA/DH community. Digital Pragmata has grown VCU Libraries’ DH profile on campus, reached hundreds of VCU faculty and students interested in digital scholarship, and paved the way for us to offer new kinds of outreach and support.

First Steps

Early in July of 2012, the two of us met to review our recent liaison activities and plans for the coming academic year. Not for the first time, we noted that we were continuing to encounter faculty and graduate students at VCU interested in the digital arts or digital humanities, whether in scholarly, pedagogical, or creative capacities, many of whom weren’t prepared to “do” DH, and who seemed to be looking for community.

Multiple developments relevant to the digital arts and humanities are moving forward at VCU, but no unit on campus is currently devoted solely to the digital arts or humanities. This is somewhat surprising, as Virginia Commonwealth University is a large urban research institution, with an FTE around 31,752 and various departments, programs, and interdisciplinary centers working in these areas–including top-ranking arts programs. On the other hand, as is often observed, libraries occupy a neutral ground, and finding the right blend of people, place, and resources takes time.

Based on what John had learned at ALA in Anaheim, he broached the subject of collaborating to create a digital arts and humanities initiative based out of VCU Libraries, and Kristina enthusiastically agreed. After a brief discussion, we decided that we wanted a real shot at creating something sustainable that would dovetail with library and university strategic goals: not just a workshop, lecture, or online presence, but a combination of all three, with growth potential. We decided provisionally, at John’s suggestion, to name it “Digital Pragmata,” reflecting the drive toward usefulness at the core of “more hack, less yack,” as well as the general concept of “digital things.”

Our interest in the project was strong, but we faced various potential hurdles. In our time at VCU, no liaison librarians had run, let alone started, a project on the scale we planned. Initiatives from our division, Public Services (since renamed “Research and Learning”), had not by and large previously been characterized by agile project management. We didn’t know how many people we would have to convince or collaborate with, or whom to seek out as partners. We had never attempted a project requiring substantial financial support from our library’s leadership. Perhaps our biggest hurdle was overcoming our own preconceived notions, both of what constituted feasible projects for librarians at our level and what kind of support we could expect from our institution.

The Landscape

As part of our initial planning process, we studied other institutions’ approaches. We learned, for instance, that the Institute for Advanced Study at the University of Minnesota has established Digital Humanities 2.0, a collaborative working group “to investigate and create ways of advancing artistic creation and scholarly research in the humanities by exploring digitization and Web 2.0 technologies.” We also looked at SUNY Buffalo’s Humanities Institute (HI) Research Workshops, which sponsors guest lectures and hosts presentations of research in progress by faculty and graduate students from diverse disciplines.

We were particularly interested in initiatives based out of university libraries. A good model is the Digital Arts & Humanities Lecture Series developed and hosted by the Brown University Library and the John Nicholas Brown Center for Public Humanities and Cultural Heritage. This series closely aligned with our own goals of bringing together faculty and students from different disciplines engaged in digital projects.

We also looked at developing projects in the digital humanities at VCU. Though there are a growing number of DH projects based in various departments, at our institution there has been no one central place or structure where scholars and students that work on digital arts and humanities projects can come together. VCU has, however, been working toward a number of initiatives that would offer the possibility of likely partnerships if we were to successfully establish a DH initiative. These include the Institute for Contemporary Art (ICA) and the Center for Advanced Research in the Humanities, which is currently recruiting for a Director. In addition, at the time, VCU Libraries was in the process of recruiting a Head for the newly conceived Innovative Media Studio, which will become part of the new addition to the James Branch Cabell Library set to open in Fall 2015. In the meantime, the continuing lack of one (or any) zone of interaction for those interested in this type of activity was becoming an increasing issue.

Stakeholders and Speakers

While we were waiting for final approval from the Libraries’ Administration, we set up meetings with people and groups inside and outside the library in order to begin laying our groundwork. We knew there would be many moving parts, but getting buy-in on campus was important. Our first meetings were with two targeted units outside the library – the Office of Research and the Center for Teaching Excellence (CTE). By bringing these units on board as named co-sponsors, we knew we could – from the start – increase our network of contacts. Their connections would also offer another venue for promotion.

After we received final approval, we met with stakeholders inside the library, including other research and collections librarians and department heads from Special Collections & Archives to discuss Digital Pragmata. Our colleagues offered many suggestions for potential speakers and knowledge of relevant projects around the country. Our web presence would not have been possible without the work of Erin White and Joey Figaro, members of the web team from our Digital Technologies department. Finally, we contacted and met with likely faculty and department heads around campus to publicize the events and our reasons for starting the initiative.

The speakers developed from a list we populated, as well as suggestions from others we spoke with during this initial process. We received one piece of advice that shifted our initial thinking about our first two panel sessions. It was suggested that outside speakers (i.e. non-VCU people) were more likely to elicit interest from faculty and students as we worked to establish Digital Pragmata. We decided to refocus our two panels to feature outside speakers, with VCU faculty acting as moderators for each event. Based on the initial advice, we felt this would garner interest in the concept, so that we could focus more on VCU projects down the road.

In the third week of December, we met with our supervisor, Bettina Peacemaker, and the Associate University Librarian for Public Services, Dennis Clark, to discuss Digital Pragmata. Administrative Council had met, discussed, and endorsed our proposal for two panels and a digital projects funding workshop, all of which would be designed to appeal to faculty and graduate students across the range of arts and humanities disciplines. We were given the go-ahead to begin planning in earnest, empowered to work with those colleagues we thought could contribute time or expertise, with the knowledge that we had financial support to make the event a success.

There was to be no task force, working group, or standing committee. In addition to this vote of confidence, we were simply asked to check in when we had questions or there were developments (e.g. speakers confirmed). This was simultaneously liberating and nerve-wracking: we had been entrusted with a high-profile project, the success or failure of which could affect the library and its perception on campus, students and faculty in our disciplines, and our own work life and careers.

Into the Weeds

Figure 1 - Digital Pragmata Mailer
Mailer

Our initial proposed budget was $600-$800. This, we argued, would be satisfactory to pay for light refreshments as well as travel, parking, and lunch to bring one speaker to each event from outside the Richmond metropolitan area. As our proposal’s parameters expanded, however, we were lucky to be approved for a much larger and more flexible budget, allowing us to offer honoraria for six outside speakers, travel and hotel accommodation for our out-of-town speakers, lunches for the speakers and university and library administration, receptions following two events, and gift bags for our speakers and moderators. Our process was heavily influenced by Gregory Kimbrell, VCU Libraries’ Membership and Events Coordinator, who both guided us and did or oversaw much of the events coordination work himself.

We spent a substantial amount of time trying to determine how best to publicize Digital Pragmata. One of the most important meetings in January was with our Director of Communication and Public Relations, Sue Robinson, with whom we discussed our overall publicity strategy and online presence. She helped us to think more effectively about our message and audience, and to target our promotion.

Facebook Page
Facebook Page

Sue, in turn, worked with a graphic designer on design concepts, one of which eventually led to the image that currently illustrates print materials like posters and mailers, and is the header image for Digital Pragmata’s blog, Facebook page, and Twitter feed (hashtag #digprag). Throughout the spring, colleagues, students, and faculty spoke effusively about the image’s eye-catching nature.

Showtime, and After

The March 26 and April 25 events each unfolded in similar fashion, on similar schedules. Library facilities and events colleagues ensured that our location, a multipurpose room seating around 65 people, was clean, with chairs set. Colleagues in library systems helped ensure that our technology was ready, and (see below) were indispensable when a travel debacle prevented one panelist from presenting in person. Colleagues from library events and administration helped to direct traffic, check attendees in, and keep everything running smoothly.

Our first panel, on March 26, had 49 attendees and focused on the “front ends” of digital projects, with speakers including Ed Ayers of the University of Richmond, Amanda French of the Roy Rosenzweig Center for History and New Media, and Emily Smith of 1708 Gallery. Each represented very different aspects of “front ends,” including Ed’s award-winning work creating many high-profile DH projects over the years, Amanda’s introduction to tools  for DH newcomers, and Emily’s experience with large-scale art projects involving image projection. The panel began with comments from multiple people, starting with John Ulmschneider, VCU’s University Librarian, and it ended with a Q&A session led by moderator Roy McKelvey, of VCU’s Department of Graphic Design.

Our second panel, on April 25, had 54 attendees and focused on the “back ends” of digital projects, with speakers including Ben Fino-Radin of Rhizome and MoMA, Francesca Fiorani of the University of Virginia, and Mike Poston of the Folger Shakespeare Library. These speakers took different approaches to the topic, including Ben’s work recreating and emulating defunct BBSes, Francesca’s process in building Leonardo and His Treatise on Painting, and Mike’s hands-on experience creating Folger Digital Texts. The panel began with comments from several people, starting with Dennis Clark, our administrator and advocate, and it ended with a Q&A session led by moderator Joshua Eckhardt, of VCU’s Department of English.

The funding workshop, held on May 2, had 20 attendees and ran somewhat differently. We chose not to film it, so that attendees might feel more free to speak about their own projects, though this wound up not being the case. Our presenters were Jessica Venable, from VCU’s Office of Research, and David Holland, from VCU’s School of the Arts, each of whom have expertise in grantsmanship and funding. Attendance for this workshop was lower than the panels, which was initially somewhat disappointing, but at twenty people, it was a tremendous turnout compared to most other VCU Libraries open workshops, particularly as it occurred during final exams.

Stumbles, Challenges, and Surprises

The main problems we experienced were those associated with the planning and execution of almost any event. These include issues such as when during the semester, day of the week, and time of day to schedule programming to allow for maximum attendance. Similarly, finding rooms on campus large enough to hold as many attendees as possible, without being too large for the number that do show up, proved a challenge. We also grappled with travel issues for our speakers, specifically a canceled flight that made it necessary for one of our panelists to present virtually from the Philadelphia International Airport.

Perhaps more unique to this type of endeavor were the problems we faced with audience expectations. If your proposed DH initiative is something completely new, the audience may be happy with almost any level or type of programming provided, having no real expectations. Later on, as our post-event surveys revealed, our audience attended with some expectations about the nature of the programming.

Attendee Survey
Attendee Survey

Different people want different things or all things – including lectures, conversational and networking events, and active learning opportunities. There was also some tension between an interest in the opportunity to learn something potentially new and innovative from outside speakers and an interest in (and even a demand for) Digital Pragmata’s role and perceived mandate to highlight VCU projects.

Various other results were unexpected. Many attendees were attracted to the topic of “digital scholarship” and “digital objects,” but came from departments outside the arts or humanities. Likewise, while we expected a positive response overall based on early conversations with stakeholders, only one survey respondent felt that the panel they attended did not meet their expectations. It was a pleasure to succeed, by and large, but the margin by which we passed expectations and the level of intensity of interest across the university was remarkable.

The Road Ahead

Attendees’ response to Digital Pragmata was overwhelmingly positive, and the year ended with the initiative counted a success by stakeholders inside and outside of the library. Survey comments heavily influenced our plans for 2013-2014, which gradually took shape over the summer. Upcoming programming will feature a blend of events, from a brown bag series to multiple large events, at and beyond the scale of Spring 2013.

The complexion of the project has changed with Kristina’s move from VCU Libraries to Indiana University, where she is Head of their Fine Arts Library, though she retains an interest in and hopes to continue to contribute to Digital Pragmata. John is now working with new partners at VCU Libraries, both to enlarge the initiative’s base of expertise and to accommodate a more ambitious schedule of programming for the new year. The project was time-consuming and sometimes exhausting, but it allowed us to engage with hundreds of faculty and students in the arts and humanities, as well as the broader VCU and local communities, teaching us about events planning, programming, publicity, outreach, and more about the digital arts and humanities in the process.

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The Developing Librarian Project

In this post, the Humanities and History team at Columbia University Libraries introduces their project-based training program designed to teach librarians new skills and methodologies in the digital humanities.

Whether or not the humanities are in the midst of a crisis, much is changing in the humanities research landscape. Libraries and librarians have responded in a number of creative ways to the pace of change brought on by new technologies and research methodologies. Librarians have already created new “services” in response to the trends born out of the digital revolution: training patrons to use the library remotely, especially in search and discovery approaches to vendor-provided databases; highlighting our increasing collection of electronic resources; providing licensed software and hardware at digital centers; using virtual reference to supplement face time; and digitizing primary sources. Beyond what we recognize as service provision, librarians have also emerged as partners and collaborators in the research process. For many years, libraries have been the place where information technology and research intersect, to the point where it is difficult to speak of digital humanities without referring to the role that libraries and librarians have played in laying the groundwork for it, not to mention the many active researchers in digital humanities currently embedded in libraries.

Of all the changes we are experiencing, perhaps the most important is not technological at all, but social: successful digital projects need partners with different skill-sets to work closely on teams. While the role of the library in providing databases and expensive software has proven to be very valuable to individual researchers, we must now account for the fact that an increasing number of researchers are becoming interested in populating databases and building software themselves, experimenting with public and collaborative scholarship, and collecting and sharing data in new ways. This is a welcome turn of events, but one that requires some preparation on our part. A parallel development is a renewed recognition of the librarian as a researcher in his or her own right. In this sense, what we are experiencing at the library is the increasing commingling of “services” with peer collaboration.

Librarians in the Columbia University Libraries are keen to understand and support these evolving research practices. We are working to build end-to-end “services” together with spaces and opportunities for collaboration that go together with the needs of all scholars—be it faculty, students or librarians—from the conception of a research project to publication to its preservation.[pullquote]The program is based on the assumption that learning must happen in context.[/pullquote]

In the fall of 2012, and running in parallel with the expansion of the Digital Humanities Center, we initiated the Developing Librarian Project (DLP), a two-year training program, with the goal of acquiring new skills and methodologies in digital humanities. The DLP is created by and for librarians and other professional staff in the Humanities and History division. We originally found our impetus from two influential publications, “Re-skilling for Research” published by RLUK and “Research Support Services for Scholars: History” by Ithaka S+R. Since then we have continued to learn from many librarians who are thinking in this space—Kari Kraus, Trevor Muñoz, Angela Courtney and Harriett Green, Dorothea Salo, Michelle Dalmau, Bethany Nowviskie, Miriam Posner, Chella Vaidyanathan, and many others.

The program is based on the assumption that learning must happen in context, a model we borrow from the Praxis Program; therefore the training is project-based with all participants engaged in creating a digital humanities research project as a team.  We hope that this approach will enable the team to learn about new tools in a sustained manner that parallels the way other humanities researchers are likely to use them.  We designed a set of practical training units and exercises for the purpose of individual or group learning and skills development. We are also adding variations to the graduate student centered models used in the Praxis Network, adapting the project to the needs of mid-career professionals. In this sense, our model might inform similar projects at other libraries, from small liberal arts colleges to public and private research universities.

Practical exercises are focused on individual contributions to a common and ongoing project to document the history of Morningside Heights and its environs (the area in Manhattan where Columbia University is located) in the period 1820-1950, as Columbia University was changing the neighborhood. The aim of the project is to produce a permanent public resource while giving the team an engaging project of manageable scope to increase the likelihood of success. We are developing our digital archive using Omeka and Neatline at the core. We chose these tools because we recognize their increasing importance in the humanities community and because of their emphasis on design and ease of use. Besides Omeka and Neatline, we are learning about many other emergent technologies that allow us to search, obtain, clean, manipulate, create, and analyze digital assets. In addition to  digital literacy, we hope that the project will allow us to hone our “softer” skills. The fact that we are building together is already helping us bond as a team in salutary ways. Because of the exigencies of digital projects, we are also learning much about web design, usability, project management, and copyright law.

The Developing Librarian training program depends upon a model for assessment that involves evaluation of each unit immediately following a training session, thus providing feedback to program designers before the next unit is presented. In addition, a comprehensive evaluation at its completion will measure the overall effectiveness of the training program. This assessment design is closely linked to the learning objectives outlined in the overall program syllabus, which are tied to skill-set gaps discussed in RLUK’s “Re-skilling for Research” report. Hopefully, the assessment piece will help us and other libraries interested in implementing similar projects to learn from our mistakes and successes.

Assessment is not the only form of documentation for this project.  Today we are proud to launch the Developing Librarian Project blog, built by us using WordPress. Designing and implementing the blog was the first part of our learning experience. We have made a commitment to document our journey in the blog, from our hesitations to our technological victories, in large part to provide a resource for libraries and librarians who are wrestling with similar questions about our relationship to digital humanities. We hope that you will come and visit us once in a while to check on how we are doing and perhaps leave us comments and questions.

We realize training is no longer a thing to do a couple of times a year, but a continual process of learning integrated into the fabric of what we do every day. In that sense it would be more accurate to say that ours is not a training program, but part of our continuing professional development and research. We are committed to gaining a better understanding of emergent technologies and to being partners in the research process. While the product of the Developing Librarian Project is important, it is the process that is the most exciting, and we hope, most lasting element of these efforts.

Digital Humanities & Cultural Heritage, or, The Opposite of Argumentation

An attempt to storify the Twitter feed from the DH Topic Modeling Workshop (at least the second half of it)

Back in August, Miriam Posner’s post “What are some challenges to doing DH in the library?” initiated a wide-ranging conversation in the blogosphere examining the relationship between DH and libraries. As the dh+lib blog gets a’rolling, it seems useful both to revisit Miriam’s post, but also remind ourselves of the potential DH holds to enable new modes of discovery, knowledge, and interpretation, both for those in the academy and those in the broader field of cultural heritage.

Miriam cited a host of challenges to doing DH in libraries, including insufficient training, lack of authority, organizational stasis, overcautiousness, and lack of professional incentive. Along with a wealth of comments, the post also elicited responses by Michael Furlough, The Library Loon, and by Trevor Muñoz. As the Loon noted, many of the challenges described in these posts and the comments are issues applicable to any creative or forward-looking initiative within a library. Many readers here can no doubt attest to that truth.

The post that resonated most with me, however, was Trevor Muñoz’s assertion that DH is not just something librarians support through instruction or as liaisons or project managers, but is something that librarians themselves should be actively undertaking. As Trevor acknowledges, he has a unique occupational role straddling both a traditional academic library and a DH center; and as DH becomes more prevalent within academia, I imagine we will see more of his type of dual-appointment roles.

At the same time, I think Trevor’s point can be extrapolated even further to encompass how DH tools, methods, and technologies have the potential to help enhance and evolve a wealth of professional practices beyond academia and across all of cultural heritage. It is this ability to reinvigorate the work of non-academics, such as librarians, archivists, and collection managers, that has many of us in cultural heritage excited about DH as an emerging idiom within memory institutions. As the work of DH centers like CHNM and MITH gain more exposure outside the confines of academia, the broader cultural heritage community will better understand how DH can, as the recent book Digital_Humanities asserts, “open up important new spaces for exploring humanity’s cultural heritage and for imagining future possibilities using the transmeta methods and genres of the digital present.”

But that’s the gauzy version — some examples please! The attendance of a number of librarians, archivists, and other cultural heritage workers at the recent Topic Modeling workshop at MITH (#dhtopic for the twitterati; GDoc of notes) was a good example of this community’s interest in the promise of topic modeling as a tool to enhance discovery and rethink many fundamental practices around collection management and accessibility.  As one of the non-academics in attendance, I was there to better understand how the enviable work of the talented DHers in the crowd can be adapted or transplanted (or, hell, brick-through-window’ed) into everyday practices in libraries, archives, and museums.

What galvanizes many of us working in cultural heritage is how DH tools and practices will enable us to move beyond the traditional methodologies of description of, and access to, archival or cultural collections. These traditional practices, holdovers from a world of physical materials and all the attendant requirements of arrangement, bulk, and storage, have also been fundamentally subjective. Catalogs, finding aids, LCSH — all are products of interpretive biases. That inherent subjectivity engendered a minor, if ongoing, crisis of conscience once contemporary criticism called into question the façade of objectivity in the management of cultural and historical materials (see, for instance, in archival studies, the work of Terry Cook, Heather MacNeil, and David Bearman). But tools like topic modeling, text mining, data visualization, and other methods of distant reading have the power to obviate (or at least largely reduce) the interpretive imposition of the cultural heritage professional at the point of access. They will allow collection stewards to refocus their efforts on providing the tools necessary for users to interpret and understand materials instead of focusing on the descriptions and classifications that group or arrange them.

Because of this, when discussing topic modeling and its promise for cultural heritage at the workshop, I was less fretful of the fallibility of the algorithmic presumptions of Latent Dirichlet allocation and more interested in what I’ll call DH’s confrontational potential — something similar to Mark Sample’s declaration of “an insurgent humanities.” Trevor Owens, in his cogent post about the tweets from #dhtopic, captured something of this seeming divide, noting the assumed disjunction between the exploratory and the evidentiary and how DH dialogues often run on two parallel tracks, one focusing on the freewheeling use of DH tools for discovery and the other on the use of DH tools to validate a specific argument. Here, the “generative discovery” possible with computational tools (akin to Stephen Ramsay’s “The Hermeneutics of Screwing Around“) is merely prologue to the overall process of building an evidence-based defense “against alternative explanations.”

But for librarians, archivists, and collection managers, there is no need to take that next step — enabling alternative explanations is entirely the goal of supporting accessibility and building or providing discovery tools. Argumentation or justification, while essential to scholarly knowledge production, is counter to the goals of the collection manager in describing and making available records. Our traditional methods of making materials available (taxonomic, ontological — the finding aid, the OPAC) are complicated by all sorts of logical or illogical interpretations and subjectivity. Tools like topic modeling offer the ability to bypass that interpolation, that annotative interruption, and hand users and researchers the tools to construct their own topics, queries, pathways, and meanings.

While subjectivity may be inescapable when it comes to archival appraisal and collection acquisition policies, librarians and archivists strive for anonymity and objectivity when creating systems of discovery. We strive for something beyond the influence of the idiographic. But even more than that it is the ability to enable simultaneous and, especially, contradictory means of discovery and interpretation. The more context we can provide the better; the more contradiction and interpretation we can enable, the stronger are our discovery tools. This is the opposite of argumentation. DH tools and methods offer, then, if not an antidote to the immutability of traditional descriptive and discovery methods, then at least a confrontational alternative and a substantive corrective.

That one collection of resources can give different users different outcomes and support contradictory arguments may sound too post-structuralist or relativist for some. But I think it signals a healthy reassessment for cultural heritage institutions who for too long have placed the collection manager — the librarian, the archivist, the collection manager — at the gate of discovery and access. The digital humanities have the potential to change the nature of that equation, to upset established methods of description and access, and to reaffirm the role of the cultural heritage professional as essential to preservation, accessibility, and usability of information and the cultural record. Here’s to making this blog and the dh+lib discussion group a place to explore how that affirmation is happening.