dh+lib is pleased to feature a mini-series of three posts from Donald Beagle, currently the Director of Library Services at Belmont Abbey College. In his seminal 1999 article, “Conceptualizing an Information Commons,” Beagle applied the Strategic Alignment management theory, developed for information technology, to Information Commons, a term which then referenced both integrated online library search environments and physical library facilities “specifically designed to organize workspace and service delivery around the integrated digital environment” (82).[1. Beagle, Donald. “Conceptualizing an Information Commons.” The Journal of Academic Librarianship. Vol. 25, No. 2 (March 1999): 82-89.] Beagle is a leader in the theory and practice of library commons, which provide an approach and framing to libraries’ integration of new modes of information discovery, use, and sharing; as a reviewer of Beagle’s 2006 Information Commons Handbook wrote: “Although not the inventor of the information commons, Beagle is a pioneer in the development of the concept and is perhaps the best-known name in the field.”[2. Seal, Robert A. “Review of The Information Commons Handbook.” portal: Library and the Academy. Vol. 7, No. 3 (2007): 389-90.]
The concept of the information commons has been transformative in research libraries, particularly around the provision of services for undergraduates. In this series, Beagle unearths a personal history behind his theories and, in so doing, seeks to reconnect the commons movement to the research and collaboration needs of faculty and graduate students. He identifies influences to this approach, describing his experience leading the Charleston Multimedia Project, an early digital project based in a public library, along with collaborations and conversations with hypertext theorists Michael Joyce and Jay David Bolter. He also theorizes on prospects for the research commons to serve dh in libraries. As Beagle writes in his introduction, below, the posts were prompted by Trevor Muñoz’s 2013 dh+lib post, which commented on similarities between the information commons and library dh service models.
What is an information commons (IC), and what relevance does it hold for dh? In a history of ICs, Elizabeth Milewicz inclusively characterizes the concept’s emphasis: “… to provide a collaborative, conversational space that brings together technology, services, tools, and resources to support teaching and learning and encourage innovative ideas” (3).[3. Milewicz, Elizabeth J. “Origin and Development of the Information Commons in Academic Libraries,” in A Field Guide to the Information Commons. Edited by Charles Forrest and Martin Halbert. (Lanham, MD: Scarecrow Press, 2009): 1-17.] She observes: “The information commons visibly and functionally incorporates networked computer resources and collaborative work environments into libraries’ missions” (5). The commons, then, has direct implications for how dh work is framed and undertaken in libraries– and for the administrative approach needed to evolve services to support digital scholarship.
-Sarah Potvin, dh+lib co-editor
Trevor Muñoz, in his dh+lib blog post “In Service: A Further Provocation on Digital Humanities Research in Libraries,” carries forward an important discussion about library management models with the potential to support the incubation of digital humanities. Muñoz points out that my first articles on the “Information Commons” (IC) credit the influence of a management model called Strategic Alignment, imported from private sector enterprise information technology planning.[4. Beagle, “Conceptualizing an Information Commons.”] Connecting IC to ongoing DH endeavors, Muñoz describes a DH center service model as “a very close translation of the ‘information commons’ idea to the realm of digital humanities.” My guest post here is not a rebuttal to Muñoz, because I agree with much of his commentary, but an attempt to provide further background and clarification.
[pullquote]I viewed Strategic Alignment from the beginning as vehicle to develop more sophisticated commons models for graduate student research and faculty knowledge creation needs, including DH[/pullquote]
As formal assessments of first-generation IC facilities have begun to accumulate since the late 1990s – early 2000s, (such as Sherman’s at North Carolina State University; Fuller’s at the University of Connecticut, etc.), it has became clear that these ICs are: 1) remarkably popular and successful, sometimes increasing library doorcounts by 50% or more, but yet have remained 2) most heavily used by undergraduates, while graduate students and faculty tend to migrate elsewhere.[5. See Sherman, Stephen C. “A User-centered Evaluation of the North Carolina State University Libraries Learning Commons.” Master’s Paper for the M.S. in L.S degree. (April 2008). 74 pages. UNC Masters Papers; Fuller, Kate. “Learning Commons @ UConn Assessment Report.” Completed in fulfillment of the requirements of ILS-580 at Southern Connecticut State University. (Fall 2009). See also: Harvey & Lindstrom: “LibQUAL+® and the Information Commons Initiative at Buffalo State College: 2003 to 2009.” Evidence Based Library and Information Practice. Vol. 8, No. 2 (2013).] This could lead to an understandable misperception that I employed Strategic Alignment to start IC development at the University of North Carolina-Charlotte (UNCC) in 1997 exclusively to help meet the tech needs of undergraduates. In reality, I viewed Strategic Alignment from the beginning as vehicle to develop more sophisticated commons models for graduate student research and faculty knowledge creation needs, including DH.
In 1995-96, I coordinated an ambitious digital humanities project with collaborating faculty, graduate students, and independent scholars by way of an Apple Library of Tomorrow grant. The success of that project propelled me to UNCC in 1997, where my initial focus was frankly along the path of least resistance. The fastest way to get change moving in a large university library, in my opinion, is to solve an identifiable and immediately urgent need. In 1997 at UNCC, this meant better IT and media support for undergraduate students. But this was never intended to be the end-point of that UNCC initiative.
[pullquote]my choice of Strategic Alignment to initiate the IC model was shaped from the outset by my plan to later extend it to establish a Research Commons that would draw upon my earlier experience producing a DH project[/pullquote]
My goal in these posts is to discuss how my choice of Strategic Alignment to initiate the IC model was shaped from the outset by my plan to later extend it to establish a Research Commons that would draw upon my earlier experience producing a DH project. I also will discuss how this vision was shaped by my conversations with early hypertext theorists Michael Joyce and Jay David Bolter. I believed then (and now) that faculty researchers and early adopters like Joyce and Bolter faced campus-wide and library-specific challenges in pursuing leading-edge projects, and that my 1990s experience as a library manager developing DH in collaboration with faculty, graduate students, and interagency scholars offered a valuable perspective on how libraries might be repositioned to help incubate and shape DH projects in the future.
Links to posts: